Feedback Matters | Ctrl + Alt + M = µ

Edword
2 min readAug 11, 2020

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Tech savvy educators are very fond of keyboard shortcuts, because shortcuts save them time, but in some countries there is a problem in Google Docs on a Windows PC.

Providing formative feedback on students’ written assignments is a key task in all kinds of education. One educators invest a lot of time in. During a school year, many spend +200 work hours marking papers — and produce 20,000–30,000 feedback comments for students on their written work.

BUT shortcuts with a Google Docs — Windows PC combination is hopeless in some countries (eg. Denmark, Norway, and probably many more).

The default Google Docs shortcut to insert a comment (Ctrl + Alt + M) instead of inserting a comment replaces the selected text with the symbol µ (my).

Google Docs commenting shortcut replaces text with µ symbol

Reason? In these countries the default keyboard on a PC has the µ symbol as the default Ctrl + Alt + M result.

Obviously, Google was not aware of this when assigning this shortcut in Google Docs.

So, teachers who give feedback on a PC in Google Docs cannot be as efficient as they could be. 20,000–30,000 times during a school year they have to waste a second by instead using a mouse or a touchpad.

Does anyone know of a simple fix for this? If not — who should fix it? Google or Microsoft?

Changing to a pure US layout will not solve the problem, as it would make it impossible to use 3 of the 9 vowels in these countries.

The Edword team

PS.
Btw… the English term for the character inserted by means of Ctrl +Alt or AltGr?

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Edword
Edword

Written by Edword

Where teacher’s feedback makes a difference

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